MGMT
340 Week 6 Petrie’s Electronics Cases Ch 10
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MGMT 340 Week 6 Petrie’s Electronics
Cases Ch 10
Chapter 10 – Petrie’s
Electronic Case
1. Why don’t information
systems projects work out as planned? What causes the differences between the
plan and reality?
2. Why is it important to
document change requests? What happens if a development team doesn’t?
3. When a project is late, do
you think that adding more people to do the work helps or not? Justify your
answer.
4. What is the role of a pilot
project in information systems analysis? Why do you think the Petrie’s team
decided to do a pilot project before rolling out the customer loyalty system
for everyone?
5. Information systems
development projects are said to fail if they are late, go over budget, or do
not contain all of the functionality they were designed to have. Is the
customer loyalty program a failure? Justify your answer. If not, how can
failure be prevented? Is it important to avert failure? Why or why not?